Nutralife Wellness Return Policy
Return Policy, Unopened Goods, Retail Customers.
Unopened products purchased by retail customers may be returned postmarked within 30 days of your delivery date. All seals must remain intact. Customers are responsible for return shipping costs. Please ensure your products if you wish to protect your refund. Nutralife Wellness™ will not be responsible for lost return shipments. Certain items may not be returnable and will be labeled such at the time of purchase.
Due to Covid-19 all sales of sanitizer are final, no refund will be given.
Return Policy, Opened Goods, Retail Customers.
Opened products purchased by retail customers are not eligible for a refund.
Return Policy, Damaged Goods During Shipping, Retail and Wholesale Customers
Please inspect all shipments for signs of damage at the time of delivery. Note any exceptions with the carrier. If any products are damaged please save all packaging and take several photos.
Return Policy, Unopened Goods, Wholesale Customers.
Unopened products purchased by Wholesalers and resellers may be returned within 7 days of your delivery date or as stipulated within your wholesale agreement. Please contact your sales representative for approval. All seals must remain intact. Wholesalers are responsible for return shipping costs. Please insure your products if you wish to protect your refund. Nutralife Wellness™ will not be responsible for lost return shipments. Certain items may not be returnable, variations to this policy stated in your wholesale agreement will override our standard policy.
Procedures for all Return Types Listed Above.
Prior to shipping any items contact our returns department if you are a retail customer for an RMA number, this will ensure proper credit to your account, Products sent back without an RMA WILL BE REJECTED.
Wholesalers, please contact your sales representative prior to shipping out any products for return.
All items must be shipped to:
ATTN: Nutralife Wellness
1111 E. Citrus St. Suite 6
Riverside CA 92507
Products are evaluated as they are received and refunds are issued the same day in the same manner in which the product was paid. Check refunds can only be sent to the original billing address.