Frequently Asked Questions

What is hemp plant oil?

 

Hemp oil is derived from an organic substance formed in the plant’s secretions. Hemp oil does not typically have any immediate noticeable effect, though some customers have reported otherwise when using isolates.

 

Our Hemp Oil products and extracts are derived from the hemp plant and stalk. Hemp oil is different from hemp seed oil, as hemp seed oil is derived from hemp seeds (not the plant and stalk) and do not contain the same benefits as hemp oil extracts.

Will hemp oil get me high?

 

No, hemp extract products will not get you high. It does not contain properties of psychoactive effects.

How does hemp plant oil interact with my body?

 

Hemp plant oil interacts directly with the endocannabinoid system. Though thousands of articles and studies have been published on this system, little was known until as recently as the early 1990s. This system is present in all human organisms, and is involved in moderating a number of physical and cognitive processes, such as appetite and everyday discomforts.

 

What is the Endocannabinoid System?

 

The Endocannabinoid System is made up of a series of receptor sites on cells and enzymes. There are two main receptor sites: CB1 and CB2. CB1 receptors are commonly found in the brain (also the liver, kidneys, and lungs), while CB2 receptors are mainly found in the immune system.

 

Hemp oil extracts work with the mammalian Endocannabinoid System (ECS), which is a vast receptor system that helps support homeostasis and health.* This receptor system exists in the immune system, the central nervous system, and within many organs. The ECS accepts our bodies’ own endocannabinoids as well as the extracts found in hemp.

 

A human’s endocannabinoid system affects many regions of the body, including functions of the immune system, the central nervous system (including the brain), organs, connective tissue, and glands.

 

The ECS supports various biological tasks, including energy & balance, immune function, memory, metabolism, sleep, and the function of the autonomic nervous system.

 

What is Full Spectrum hemp oil?

 

The term “Full spectrum” refers to the Hemp Oil containing all trace hemp extracts and terpenes, which enhances the medicinal benefits of the hemp oil. This is known also as the “Entourage Effect”, a synergistic effect of multiple hemp extracts working together.

 

What is the Entourage Effect?

 

The Entourage Effect is a phrase coined in 1998 by two Israeli scientists to describe their findings that taking the entire spectrum of natural chemicals found in cannabis is more beneficial than only taking a single molecule compound.

 

Our products are whole-plant extracts that include a variety of compounds. These beneficial compounds include a range of hemp extracts, terpenes, and flavonoids.

Why are our hemp products legal?

 

The Marihuana Tax Act provides a definition for both the legal and illegal parts of the Cannabis sativa plant, namely the leaves and the flowers. To be more specific, it states:

 

“The term ‘marijuana’ means all parts of the plant Cannabis sativa L., whether growing or not; the seeds thereof; the resin extracted from any part of such plant; and every compound, manufacture, salt, derivative, mixture, or preparation of such plant, its seeds, or resins; but shall not include the mature stalks of such plant, fiber produced from such stalks, oil or cake made from the seeds of such plant, any other compound, manufacture, salt, derivative, mixture, or preparation of such mature stalks (except the resin extracted therefrom), fiber, oil, or cake, or the sterilized seed of such plant which is incapable of germination.”

 

Within this excerpt, the key words are “mature stalks,” “oil or cake made from the seeds,” and “sterilized seeds.” Since these components are not included in the federal definition of Cannabis sativa, or hemp, these are the parts that are absolutely legal, and are thus the components that we use to make our hemp plant oil products

 

How do I take hemp oil?

 

We recommend a few best ways for taking hemp oil: sublingually (under the tongue), Topically, or as an Inhalant (Vaporizing).

What’s the difference between hemp seed oil and hemp oil?

 

Hemp seed oil is manufactured from hemp seeds, and contains low concentrations of plant extracts and compounds. It is used for a variety of things such as: beauty products, lubricants, paints, and as a food.

 

Hemp oil is an extraction from the agricultural hemp aerial plant parts. This oil may contain higher concentrations of compounds such as hemp extract, terpenes and flavonoids.

What is the shelf life of hemp oil?

 

The Hemp oil itself does not have an expiration date, but the shelf life of the MCT Oil used in the drops, cream, and vape cartridges is about 2-3 years. Just make sure to keep your products in a dry, dark, and cool environment to stop any kind of chemical reactions from moisture, sunlight, or heat.

Can the color of my hemp extract oil vary from batch to batch?

 

Products that are made with ingredients grown in nature sometimes vary slightly from batch to batch. Our products are not made with any additives or dyes to standardize the color of our products. That said, you’re left with only natural Hemp oil the way nature intended. If you experience a color difference from product to product that is due to the natural, seasonal variation in our hemp crops. We thoroughly test each batch to ensure that the amount of hemp extract stays consistent in each product.

What is the difference between Full Spectrum and Iso-Filtered?

 

Full-Spectrum extract is as close to juicing the plant as possible. By leaving the extract in its most unadulterated form, we are able to maintain its nutrient density with all of the naturally occurring compounds in the plant – chlorophyll, terpenes, aminos, essential fatty acids, and many more.

 

The term “Iso” comes from the process of isolating one essential natural constituent from all the other cannabinoids in the hemp plant, where the filtered component describes the elimination of the plant and wax material.

How should I use the dropper to administer the Hemp Oil?

 

Our hemp extract bottles come with an included dropper for easy use. Keeping the dropper clean and void of any bacteria is essential for your health and the preservation of the hemp extract. If you choose to use the dropper for oral application of our hemp extracts, take special care to keep it from coming in contact with the interior and exterior of your mouth. It is recommended that you clean the dropper after each use, especially if it comes in contact with your mouth, with an alcohol swab to ensure proper storage of the product.

How should I store my Hemp oil?

 

Our products do not need to be refrigerated, but if you prefer to take it when it chilled you can store it in the fridge without that impacting the product. We recommend storing your product anywhere that the bottle isn’t exposed to constant light and or heat. For further inquiries please contact our Customer Care team at inquiry@nutralifewellness.com, or call Customer Care at  858-221-4676

Can I give this Nutralife Wellness Tincture to my pets?

 

While hemp’s essential natural constituents are beneficial for all mammals and not just humans, our Full-Spectrum and Iso-Filtered formulations were made specifically for you. However, you’re in luck! We had the same questions on our hemp extract journey, which led us to specially formulate products For Cats and For Dogs!

Do you test for potency, pesticides, herbicides, heavy metals, and residual solvents?

 

Yes, we have very high standards regarding the quality and purity of the hemp oil we produce. We validate our quality and purity through our third-party lab, SC Laboratories who independently analyzes the hemp oil, using HPLC testing and also ensures that all our products are free of pesticides, fungicides, plant growth regulators, residual solvents and any microbiological contamination. Further, a separate lab uses advanced testing methods, including a form of Mass Spectrometry, to confirm that there is no heavy metal contamination in either the raw materials or the finished products.

Are your products gluten-free?

 

Yes.

Where do you ship to?

 

We ship to all US states.

We also offer international shipping – please contact us at (858) 221-4676 or email us at sales@nutralifewellness.com for guidance.

What shipping carriers do you use?

 

We currently ship via FedEx on a daily basis Monday through Friday.  Cut off time is noon. There are additional options you may choose from on the website, but keep in mind that may delay your order by one day, as we will have to schedule a pickup or drop off the day it is processed.

Is there tracking on my package?

 

Yes, you should receive an email or text with tracking information as soon as your order is received, shipped, out for delivery, and delivered.

What is your policy for refunds/returns?

 

  • Returns must be made in writing directly to sales@nutralifewellness.com within 3 business days of delivery date. Invoice number and reason/s for return must be included. No returns are acceptable without Nutralife Wellness prior approval and delivery instructions for transport. Shipping will be charged.
  • For any goods returned deemed ‘suitable,’ the customer will be charged a 10% restocking fee. Any goods returned deemed “unsuitable,” the customer will be responsible for full payment.
  • Please email us with details of the product prior to returning it.

Can I sell your products on my own website or in my own shops?

 

Absolutely! Please see the Wholesaler section to fill out your business information.  You may email us at wholesale@nutralifewellness.com if you have any questions. You will be asked to provide your Resaler’s ID number.