FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
Hemp plant oil interacts directly with the endocannabinoid system. Though thousands of articles and studies have been published on this system, little was known until as recently as the early 1990s. This system is present in all human organisms, and is involved in moderating a number of physical and cognitive processes, such as appetite and everyday discomforts.
The Endocannabinoid System is made up of a series of receptor sites on cells and enzymes. There are two main receptor sites: CB1 and CB2. CB1 receptors are commonly found in the brain (also the liver, kidneys, and lungs), while CB2 receptors are mainly found in the immune system.
Hemp oil extracts work with the mammalian Endocannabinoid System (ECS), which is a vast receptor system that helps support homeostasis and health.* This receptor system exists in the immune system, the central nervous system, and within many organs. The ECS accepts our bodies’ own endocannabinoids as well as the extracts found in hemp.
A human’s endocannabinoid system affects many regions of the body, including functions of the immune system, the central nervous system (including the brain), organs, connective tissue, and glands.
The ECS supports various biological tasks, including energy & balance, immune function, memory, metabolism, sleep, and the function of the autonomic nervous system.
The term “Full spectrum” refers to the Hemp Oil containing all trace hemp extracts and terpenes, which enhances the medicinal benefits of the hemp oil. This is known also as the “Entourage Effect”, a synergistic effect of multiple hemp extracts working together.
The Entourage Effect is a phrase coined in 1998 by two Israeli scientists to describe their findings that taking the entire spectrum of natural chemicals found in cannabis is more beneficial than only taking a single molecule compound.
Our products are whole-plant extracts that include a variety of compounds. These beneficial compounds include a range of hemp extracts, terpenes, and flavonoids.
Hemp seed oil is manufactured from hemp seeds, and contains low concentrations of plant extracts and compounds. It is used for a variety of things such as: beauty products, lubricants, paints, and as a food.
Hemp oil is an extraction from the agricultural hemp aerial plant parts. This oil may contain higher concentrations of compounds such as hemp extract, terpenes and flavonoids.
The Hemp oil itself does not have an expiration date, but the shelf life of the MCT Oil used in the drops, cream, and vape cartridges is about 2-3 years. Just make sure to keep your products in a dry, dark, and cool environment to stop any kind of chemical reactions from moisture, sunlight, or heat.
Products that are made with ingredients grown in nature sometimes vary slightly from batch to batch. Our products are not made with any additives or dyes to standardize the color of our products. That said, you’re left with only natural Hemp oil the way nature intended. If you experience a color difference from product to product that is due to the natural, seasonal variation in our hemp crops. We thoroughly test each batch to ensure that the amount of hemp extract stays consistent in each product.
Our products do not need to be refrigerated, but if you prefer to take it when it chilled you can store it in the fridge without that impacting the product. We recommend storing your product anywhere that the bottle isn’t exposed to constant light and or heat. For further inquiries please contact our Customer Care team at firstname.lastname@example.org, or call Customer Care at +1 619-900-2077
Yes, we have very high standards regarding the quality and purity of the hemp oil we produce. We validate our quality and purity through our third-party lab, SC Laboratories who independently analyzes the hemp oil, using HPLC testing and also ensures that all our products are free of pesticides, fungicides, plant growth regulators, residual solvents and any microbiological contamination. Further, a separate lab uses advanced testing methods, including a form of Mass Spectrometry, to confirm that there is no heavy metal contamination in either the raw materials or the finished products.
Yes, you should receive an email or text with tracking information as soon as your order is received, shipped, out for delivery, and delivered.
Returns must be made in writing directly to email@example.com within 3 business days of delivery date. Invoice number and reason/s for return must be included. No returns are acceptable without Nutralife Wellness prior approval and delivery instructions for transport. Shipping will be charged.
For any goods returned deemed ‘suitable,’ the customer will be charged a 10% restocking fee. Any goods returned deemed “unsuitable,” the customer will be responsible for full payment.
Please email us with details of the product prior to returning it.